Privacy Policy
Last updated: October 23, 2025
1. Introduction
Maureno (PT Maureno Vasi Rumah) (“we”, “our”, “Maureno”) respects the privacy of our users (“you”, “user”) and is committed to protecting your personal data. This policy explains how we collect, use, store, and share your information when you use our website, application, or services.
2. Information We Collect
We may collect the following types of information:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity & Contact Data | Name, address, phone number, email address | To verify identity, deliver products, and communicate services |
| Order & Transaction Data | Ordered products, payment methods, transaction history | To process orders, payments, and financial records |
| Usage & Technical Data | IP address, device type, activity logs, browser | For usage analysis, site optimization, and debugging |
| Location Data | Shipping address, approximate location | For delivery scheduling and logistics estimation |
3. Legal Basis for Processing
We only process your personal data when there is a legal basis, such as:
- Your consent
- Performance of a contract or fulfillment of your request
- Compliance with legal obligations
- Our legitimate interests (e.g., system security, analytics), provided these do not override your rights
4. Use of Data
We use your information to:
- Process and confirm orders
- Arrange delivery, installation, and after-sales services
- Provide customer support and respond to inquiries
- Send notifications about order status or relevant promotions
- Analyze usage to improve our services
- Prevent fraud, misuse, and ensure system security
5. Disclosure to Third Parties
We may share your data with:
- Vendors or logistics partners — to deliver and assemble products
- Financial institutions or financing companies — if you use installment or credit facilities
- Technology / hosting / cloud service providers — to store and process data
- Legal authorities — when required by regulations, courts, or government agencies
We do not sell your personal data to third parties for marketing purposes without your consent.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely foolproof.
7. Data Retention
We retain your personal data for as long as necessary for processing purposes (e.g., order fulfillment, warranty, litigation) or as required by applicable law. After that, data will be securely deleted or anonymized.
8. Your Rights
As a data subject, you have the following rights:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of data (unless prohibited by legal obligations)
- Object to or restrict certain types of processing
- Withdraw consent at any time (if processing is based on consent)
- Object to processing based on our legitimate interests
- Right to data portability (where applicable)
If you wish to exercise these rights, please contact us using the details below.
9. Cookies & Similar Technologies
We may use cookies, pixels, tags, or similar technologies to:
- Remember your preferences and activities
- Analyze usage trends and statistics
- Display relevant content
You can disable cookies via your browser settings, but this may affect the functionality of the site.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any revisions will be announced on our website, and the “Last updated” date will be revised accordingly. Continued use of our services after such changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, rights requests, or privacy complaints, please contact:
PT Maureno Vasi Rumah
Address: Benton Junction Unit G38#22, Jalan Boulevard Palem Raya No. 38, Lippo Karawaci, Kelapa Dua, Tangerang, Banten
Email: cs@maureno.id
WhatsApp: +62 851-1752-0462